beet77 Privacy Policy

1. Data We Collect

beet77 collects personal data from users through several channels: directly when you register an account or update your profile; automatically when you use the platform; and occasionally from third-party service providers who assist us in delivering our services. The categories of personal data we collect are described in detail below.

1.1 Registration and Identity Data

When you create a beet77 account, we collect the following information to establish your identity and comply with Know Your Customer (KYC) obligations:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify that you are aged 18 or above);
• Mobile phone number (used for account verification and two-factor authentication);
• Email address (used for account communications and notifications);
• Residential address (used for identity verification and fraud prevention);
• Copies of government-issued documents submitted during KYC verification (National ID card, passport, or driving licence).

1.2 Financial and Transaction Data

To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank, beet77 collects the following financial information:

• Payment method identifiers (bKash account number, Nagad number, bank account details);
• Transaction reference numbers and timestamps;
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT);
• Account balance history and betting transaction records.

beet77 does not store full payment card numbers or mobile banking PINs. Payment authentication is handled directly by the respective payment provider (bKash, Nagad, etc.) and beet77 receives only confirmation tokens and reference identifiers.

1.3 Technical and Usage Data

When you visit or use the beet77 platform, our servers and analytics systems automatically record the following technical data:

• IP address and approximate geographic location (city or district level);
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and navigation paths;
• Referring website or source (if you arrived via a link from another site);
• Login timestamps and session duration;
• In-app event data (game launches, bet placements, bonus claims).

This technical data helps us maintain platform stability, detect fraud, and improve the overall user experience for Bangladeshi players. We do not sell this data to third-party advertisers.

1.4 Communications Data

If you contact beet77 support via live chat, email, or WhatsApp, we retain a record of that communication including the content of your messages, the date and time of contact, and any resolution or action taken. This data is used for quality assurance, dispute resolution, and regulatory compliance purposes.

2. How We Use Your Data

beet77 uses the personal data we collect for specific, legitimate purposes directly related to the provision of our betting and casino services. We do not use your data for purposes that are incompatible with those listed below, and we do not sell your personal data to third parties for marketing purposes.

Purpose	Data Used	Legal Basis
Account creation & management	Identity data, contact data	Contract performance
Age & identity verification (KYC)	Identity data, KYC documents	Legal obligation
Processing deposits & withdrawals	Financial data, identity data	Contract performance
Fraud detection & prevention	Technical data, financial data, identity data	Legitimate interest
Responsible gaming monitoring	Usage data, financial data	Legal obligation & legitimate interest
Customer support & dispute resolution	Communications data, account data	Contract performance
Platform analytics & improvement	Technical data, usage data	Legitimate interest
Promotional communications (opt-in only)	Contact data, usage preferences	Consent

2.1 Marketing Communications

beet77 sends promotional emails and SMS messages only to users who have explicitly opted in during registration or via their account notification settings. Each marketing message includes a clear unsubscribe mechanism. You can withdraw your consent to receive marketing communications at any time by updating your notification preferences in your beet77 account dashboard or by contacting support. Withdrawing consent to marketing does not affect the lawfulness of any processing already carried out.

2.2 Automated Decision-Making

beet77 uses automated systems to flag potentially suspicious account activity, including unusual betting patterns, multiple account detection, and payment anomalies. Where an automated decision materially affects your account (such as a temporary suspension), you have the right to request human review of that decision by contacting our support team. beet77 does not use automated profiling to make final decisions about account closure without human oversight.

3. Data Sharing & Disclosure

beet77 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

3.1 Payment Service Providers

To process financial transactions, we share the minimum necessary data with our payment partners — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank. These providers receive transaction reference data, amounts, and account identifiers. They operate under their own privacy frameworks and are independently regulated. beet77 does not share additional personal information beyond what is required to complete each transaction.

3.2 Game Studio Providers

Casino and slot games on beet77 are delivered by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. These studios may receive a unique, anonymised player session token to load the game interface. They do not receive your name, mobile number, or financial details. Game session data (bet amounts, outcomes) may be recorded by the studio for audit and RNG certification purposes.

3.3 Legal and Regulatory Disclosure

beet77 may disclose personal data to relevant authorities, law enforcement agencies, or regulatory bodies where required to do so by law or in response to a valid legal request. We will make reasonable efforts to notify you of any such disclosure unless prohibited from doing so by applicable law or court order.

3.4 Business Transfers

In the event that beet77 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by beet77 may be transferred to the acquiring entity as part of that transaction. Users will be notified by email of any such transfer and the privacy policy applicable to their data following the transfer, providing a reasonable period to object to the processing of their data under new terms.

4. Cookies & Tracking Technologies

beet77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used on beet77:

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They enable core features such as session management (keeping you logged in), security token validation, and fraud detection. Strictly necessary cookies cannot be disabled without breaking core platform functionality. No consent is required for these cookies as they are required for the delivery of a service you have explicitly requested.

4.2 Performance and Analytics Cookies

beet77 uses analytics cookies to understand how users interact with the platform — which pages are most visited, where users encounter errors, and how navigation flows are used. This data is aggregated and anonymised before analysis. Analytics cookies help us prioritise platform improvements that benefit Bangladeshi players most. You can opt out of analytics cookies via your browser settings or by contacting support.

4.3 Functional Cookies

Functional cookies remember choices you make on the platform, such as your preferred language, display settings, and notification preferences. These cookies improve your experience by reducing the need to re-enter preferences on each visit. Disabling functional cookies may result in a reduced or inconsistent experience on the beet77 platform.

4.4 Managing Cookies

Most web browsers allow you to control cookie behaviour through their settings panels. You can configure your browser to refuse cookies, delete existing cookies, or alert you when new cookies are set. Please note that restricting cookies may impact the functionality of the beet77 platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.

5. Data Retention

beet77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to different categories of data held by beet77:

Data Category	Retention Period	Reason
Account & identity data	Duration of account + 5 years	Legal and regulatory compliance
Financial transaction records	7 years from transaction date	Financial record-keeping obligations
KYC documents	Duration of account + 5 years	Anti-money laundering compliance
Support communications	3 years from last contact	Dispute resolution & quality assurance
Technical / usage logs	12 months rolling	Security monitoring & fraud detection
Marketing preferences	Until consent withdrawn	Consent-based processing

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymous, aggregated data (such as platform usage statistics) may be retained indefinitely as it no longer constitutes personal data.

6. Your Privacy Rights

As a beet77 member, you hold a number of rights in relation to the personal data we hold about you. beet77 is committed to honouring these rights promptly and without undue obstacle. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Privacy Rights Request".

6.1 Right of Access

You have the right to request a copy of the personal data that beet77 holds about you. We will provide this information in a structured, commonly used, machine-readable format (such as CSV or PDF) free of charge. Where requests are manifestly unfounded or excessive, beet77 reserves the right to charge a reasonable administrative fee or decline to respond.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay. You may update many of your personal details directly via your beet77 account dashboard. For changes to identity documents or KYC records, please contact support directly.

6.3 Right to Erasure

You have the right to request the deletion of your personal data where: the data is no longer necessary for the purposes for which it was collected; you withdraw consent (where consent was the legal basis for processing); or the data has been processed unlawfully. The right to erasure does not apply where beet77 is required to retain the data to comply with a legal obligation, such as anti-money laundering record-keeping requirements.

6.4 Right to Restrict Processing

You have the right to request that beet77 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while a legitimate interest objection is being assessed. During a processing restriction, beet77 may continue to store the relevant data but will not actively process it beyond storage.

6.5 Right to Data Portability

Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive your personal data in a portable, machine-readable format and to request that it be transmitted directly to another service provider where technically feasible.

6.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on legitimate interests. Upon receipt of an objection, beet77 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. You have an absolute right to object to processing for direct marketing purposes, and beet77 will honour all such objections immediately.

7. Data Security

beet77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. The key security measures in place are described below.

7.1 Encryption

All data transmitted between your device and the beet77 platform is encrypted using 256-bit SSL/TLS encryption. This means that even if data were intercepted in transit, it would be unreadable without the corresponding decryption key. Our SSL certificate is maintained and renewed regularly to ensure continuous protection. You can verify the security of your connection by checking for the padlock icon in your browser's address bar when visiting beet77.net.

7.2 Access Controls

Access to personal data within beet77's internal systems is strictly role-based. Only members of staff with a legitimate operational need to access specific categories of data are granted permission to do so. All internal access to personal data is logged and reviewed periodically. Staff with access to personal data are bound by confidentiality agreements and receive regular data protection training.

7.3 Infrastructure Security

beet77's platform infrastructure is hosted on servers that employ industry-standard physical and network security controls, including firewalls, intrusion detection systems, DDoS mitigation, and regular vulnerability scanning. Data backups are encrypted and stored securely in geographically separate locations to ensure resilience and business continuity.

7.4 Your Responsibility

While beet77 takes extensive measures to protect your data, the security of your account also depends on the precautions you take. You should use a strong, unique password for your beet77 account, enable two-factor authentication where available, and never share your login credentials with any other person. If you suspect that your account has been compromised, contact support immediately at [email protected].

7.5 Data Breach Notification

In the unlikely event of a personal data breach that is likely to result in a high risk to your rights and freedoms, beet77 will notify affected users without undue delay and in accordance with applicable data protection requirements. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures beet77 has taken or intends to take to address the breach.

8. Policy Updates & Contact

beet77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered users via the email address associated with their account at least 14 days before the changes take effect. Non-material changes (such as formatting corrections or clarifications that do not affect the substance of the policy) may be published without prior notice.

The current version of this Privacy Policy is always accessible at beet77.net/privacy-policy. The effective date at the top of this document indicates when the most recent version came into force. Continued use of the beet77 platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms.

8.1 Contact for Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way beet77 handles your personal data, please reach out to our support team using the contact details below. We are committed to addressing all privacy-related queries promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 via the beet77 platform in Bangladesh Standard Time (BST, UTC+6)
• WhatsApp: +880 1700-000000

When submitting a privacy query or rights request, please include your registered email address or account username so we can locate your account records promptly. For security purposes, beet77 may ask you to verify your identity before processing a data access, rectification, or erasure request.